Shipping & Payment Policy – HamTEK Ltd
Shipping Information
Processing Time
Orders are typically processed and dispatched within 1–2 business days of payment being received.
Orders placed on weekends or UK public holidays will be processed on the next working day.
Shipping Methods & Costs
We use Royal Mail, DPD, or other reputable couriers depending on order size and destination.
Shipping costs are calculated at checkout and displayed before payment is made.
Delivery Times (UK)
Standard Delivery: 2–4 working days
Express Delivery: 1–2 working days
Delivery times are estimates and may vary due to courier delays beyond our control.
International Shipping
We ship worldwide. Delivery times vary depending on destination and customs clearance.
International customers are responsible for any import duties, taxes, or customs charges.
Order Tracking
Where available, tracking details will be provided via email once your order has been dispatched.
Delivery Issues
Please ensure the delivery address provided is correct. HamTEK Ltd cannot accept responsibility for delays or losses due to incomplete or incorrect addresses.
Payment Information
Accepted Payment Methods
Credit & Debit Cards (Visa, Mastercard, American Express)
PayPal
Bank Transfer (on request – please contact us before ordering)
Currency
All prices are listed in GBP (£). International orders may be subject to conversion fees charged by your bank or card provider.
Payment Security
Payments are processed through secure, encrypted gateways. HamTEK Ltd does not store your card details.
Refunds & Returns
Please refer to our Returns Policy for details on refunds, exchanges, and faulty goods.